frequently asked question

general • helping others • admission • visitation • financial • upon entry

General Questions

Q: Are you court/probation approved?
A: Yes.

Q: Is there a 30 day lockdown?
A: For the first 30 days of a clients stay, there will be no contact with friends or family, with the exception of the client’s children who are 17 and younger.

Q: When can I work or Can I work while in the program?
A: Hope House has three phases toward to completion of the 2nd phase clients are seeking employment – this is approximately halfway through the program. See the brochure.

Q: Can I go to school?
A: No, treatment is full time. After you have finished phase one and entered into phase two of the program you will start looking for work. See the brochure.

Q: How many people are in Hope House?
A: We can have up to 56 clients.

Q: Is Hope House coed?
A: Yes.

Q: Is Hope House faith based?
A: No.

Q: May I tour Hope House before I interview?
A: This would depend on availability of Hope House staff. Please call to schedule ahead of time.

Q: Does Hope House hold public AA or NA meetings?
A: No, AA and NA meetings are closed to the public and only open to Hope House clients. (click to visit AA and NA websites)

Q: What if the person who wants to enter Hope House is in jail?
A: If the person is in an Orange County jail, Hope House needs a court order requesting us to come and interview them. If, after the interview, it is determined the person is eligible for Hope House, they will be put on our waitlist. When there is an opening, usually the person can be released to Hope House. Please call for more information.

Q: Does Hope House provide family counseling?
A: Sometimes if a client requests family counseling they can be accommodated.

Q: Does Hope House offer out-patient therapy?
A: Clients who have graduated from Hope House may come in for out-patient therapy.

Q: Can I take medication?
A: Some medications are allowed, when you come in for the interview bring a list of the medications you take and you will be informed at that time if they are allowed in the program.

Q: Are you handicap accessible?
A: Yes.

Q: Do you have medical staff on duty?
A: No.

Q: Do you offer detox?
A: No, Hope House does not have any medical staff on duty.

Q: Can I get an overnight pass?
A: No, Hope House does not offer overnight passes.

Q: Are you a 12 step program?
A: No, however, we encourage participation in a 12 step program and have two closed meetings at Hope House each week.

Q: I have been in trouble with the law and now the judge says I have to go into a drug and alcohol rehab, but I really don’t have a problem with drugs or alcohol. Can I come into Hope House?
A: No. Hope House is only for people who are drug and/or alcohol dependent.

Q: Does Hope House take Dual-Diagnosis clients?
A: In some cases yes, please come in for an interview to establish eligibility.

Helping Others

Q: Can Hope House make a person stay in the program?
A: No. Hope House is completely voluntary.

Q: Can Hope House make someone get better if they don’t want the help?
A: It is unusual; however, sometimes those with chemical dependencies enter treatment for some other reason (i.e. court ordered, family pressure) and change their attitude about recovery and sobriety.

Q: My husband/wife/boyfriend/girlfriend/dad/mom/relative/friend is the person with the problem. Is there anything I can do for myself and or family?
A: There are many programs and services that are available. There are support groups such as Alanon, Alateen, Co-dependents anonymous, and therapy. Your local library or bookstore may also have literature available to you. Please see our links section for some resources that may be available to you and your family. (click here to visit Alanon and Alateen and CODA )

Q: Does Hope House do drug or alcohol interventions?
A: No. However, anyone can come in for an interview after an intervention though on an interview date.

Q: Do you offer detox?
A: No, Hope House does not have any medical staff on duty.

Admission to Hope House

Q: Do you take couples or family members?
A: No. Hope House wants our clients to focus on their own program and has found that when couples or families are together our clients can be pulled into another direction.

Q: Can I bring my children with me?
A: No, Hope House is for adults.

Q: Can I get in right away?
A: Due to the high demand for alcohol and drug treatment, Hope House maintains a wait list. After the orientation and interview, if the client is eligible for the program, they will be entered on the waitlist.

Q: Is there anyway I can get in sooner?
A: Sometimes Hope House does have beds available for private pay. The services for private pay are the same for the clients waiting for a county/sliding scale bed. If you would like to discuss private pay, please call for more information or come in for the interview and orientation and let the interviewer know you are interested in private pay.

Visitation

Q: Can I leave to visit friends and family?
A: In the 3rd phase clients are eligible for day passes.

Q: How soon can my family visit me?
A: For the first 30 days of a clients stay, there will be no contact with friends or family, with the exception of the client’s children who are 17 and younger. After the first 30 days there are requirements that must be met to have visitation rights.

Financial

Q: How much does it cost?
A: All fees are based on a sliding scale according to the client’s income or money they have available. Hope House does not turn anyone away for inability to pay.

Q: If I am on disability, SSI, etc. how much will Hope House take from my check?
A: Generally 50% for people who are permanently disabled or on SSI.

Q: Do you take insurance?
A: We do not take insurance.

Q: What happens if I can’t pay my bill?
A: No one is turned away for inability to pay.

Upon entry

Q: What can I bring?
A: Click here to view our Client Intake Form in PDF format.